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Software from Perl Desk, might be the solution you have been looking for. If you are having problems with your email, they could have the solution.
"To deliver great customer service you need a robust system that organizes and streamlines your helpdesk and emails, enabling your staff to deliver fast, accurate support.
PerlDesk is trusted by over 7,000 companies worldwide to efficiently manage customer support services.
PerlDesk is a browser based help desk and email management application aimed at organizations of all sizes.
It is an ideal solution for companies looking to streamline online support or incoming email, available as both a download and a hosted solution making it accessible to all companies".
If you have been tempted by this, here's the link:
Link Here To Go To The Place!
http://www.perldesk.com/ affiliate program is with Affiliate Future USA